Privacy Policy
MEG Services, Inc. dba CertaPro Painters of Columbus, OH
6800 Lauffer Road
Columbus, OH 43231
Phone: (614) 489-8830
Effective Date: May 29, 2025

1. Introduction

This Privacy Policy explains how MEG Services, Inc. dba CertaPro Painters of Columbus, OH (“we,” “our,” or “us”) collects, uses, and protects your personal information when you interact with us online or offline, including through our website, communications, and services.

2. Information We Collect

We may collect the following categories of personal information:

• Personal Identifiers: Name, address, phone number, email, IP address, account details.
• Commercial Information: Service history, payment records, and purchase details.
• Internet Activity: Device type, browser type, browsing history, and interactions with our site or ads.
• Audio Information: Customer service call recordings for quality assurance.
• Professional or Educational Information: For applicants and business contacts.
• Sensitive Information: Any health-related details you voluntarily provide.

3. How We Use Your Information

We use your information to:

• Provide services and customer support.
• Process transactions and payments.
• Improve our website and services.
• Send marketing communications (you may opt-out).
• Comply with legal obligations and prevent fraud.

4. Sharing Your Information

We may share personal information with:

• Service providers assisting with scheduling, payments, IT, marketing, and analytics.
• Subcontractors working on your project.
• Legal authorities when required by law.

We do not sell or rent your personal information.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your website experience, enhance security, and deliver relevant advertising. You can adjust your browser settings to block or delete cookies.

6. Data Retention

We retain personal information for as long as necessary to provide our services, honor warranties, and meet legal requirements.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or deletions.
• Opt-out of certain uses of your information, including targeted advertising.

To exercise these rights, contact us at (614) 489-8830.

8. Security

We maintain reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the prevention of all security breaches.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

MEG Services, Inc. dba CertaPro Painters of Columbus, OH
6800 Lauffer Road
Columbus, OH 43231
Phone: (614) 489-8830